Office hours: 8am to 5pm
210-441-2557
10300 Heritage Blvd #140 San Antonio TX 78216
Office hours: 8am to 6pm
210-332-9100
10300 Heritage Blvd. #140 San Antonio, TX 78216
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Privacy Policy

PRIVACY POLICY

Date of Inception: March 1st, 2022

This Privacy Policy is the policy of Concussive and Cognitive Diagnostics PLLC, D.B.A. Alta Vita Medical Group and D.B.A. Alta Vita Health and Wellness. Any and or all business names may be referenced throughout this policy

The information contained on the Alta Vita Medical Group website and our clinic is for informational purposes only. It is neither intended nor implied to be a substitute for professional medical advice. You should always seek the advice of your physician or other qualified healthcare provider before starting any new treatment or if you have specific questions about your healthcare or a medical condition. Never disregard professional medical advice or delay in seeking care because of something you have read on this website.

We take privacy and security seriously at Alta Vita Medical Group Health. We are committed to maintaining the confidentiality, privacy, and security of all user and visitor personal information. This Privacy Policy describes how Alta Vita Medical Group collect, use, and protect the personal information you provide to us on altavitahealth.com. The Policy also describes the choices available to you regarding Alta Vita Medical Group’s use of your personal information and the steps you can take to access, edit, or delete this information.

PRIVACY & SECURITY OF YOUR PERSONAL HEALTH INFORMATION

This Privacy Policy does NOT apply to uses and disclosures of your protected health information (“PHI”). Uses and disclosures of your PHI are described in Alta Vita Medical Group’s Notice of Privacy Practices. This Notice is available from your provider and is provided pursuant to the privacy regulations enacted as a result of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Alta Vita Medical Group’s Notice of Privacy Practices describes how your PHI may be used and disclosed and how you can get access to your information. The Notice of Privacy Practices applies to all your PHI created or maintained by Alta Vita Medical Group.

HOW WE SECURE AND PROTECT YOUR INFORMATION

Providing security for personal information is a top priority of Alta Vita Medical Group Health. We spend a great deal of time, attention, and resources to help protect your privacy. The security procedures we employ include, but are not limited to:

  • We use one of the highest standards of Secure Socket Layer (SSL) encryption technology in transmitting Personally Identifiable Information to our servers with a 256 Bit Extended Validation security certificate.
  • We back-up our systems and data regularly.
  • We closely monitor the limited number of Alta Vita Medical Group Health employees who have potential access to your Personally Identifiable Information.
  • We require all Alta Vita Medical Group Health employees to undergo privacy and security training, to abide by our Privacy Policy, and to be subject to disciplinary action if they violate it.

Despite Alta Vita Medical Group’s efforts to protect your Personally Identifiable Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted. You should always use caution when submitting personal information online.

HOW WE USE YOUR NON-PERSONAL HEALTH INFORMATION

We collect or may in the future collect Personally Identifiable Information, like your name, email address, date of birth, zip code, and any other information you provide to us, when you fill out a form on our Site. You are responsible for ensuring the accuracy of your Personally Identifiable Information; inaccurate information may affect the quality of information you receive from us when using our site, services, and tools, and our ability to contact you as described in this Privacy Policy. We use the Personally Identifiable Information that you provide to us to respond to your questions and inquiries, provide certain services you select, call and send you emails about our services, make available valuable partner offers, provide updates, and inform you of significant changes to this Privacy Policy.

ONLINE USER INFORMATION COLLECTION & USAGE

When you visit our Site, we may collect certain non-personally identifiable information, such as your computer’s Internet protocol address, type of browser, and pages viewed. We use this information to understand how visitors navigate through our Sites and to enhance visitor experience.

If you use our Site without registering or completing any response forms, we will only collect Non-Personal Information through the use of Cookies or Web Beacons. “Cookies” are small text files that a website stores on your computer’s hard drive in order to collect information about your activities on the site or to make it easier to use certain site functions. You can change your browser settings if you want to be notified when a site collects cookies, or to prevent sites from collecting cookies.

We use a third party web analytics service provider that uses cookies and analytics code to help us analyze how users navigate our Site and the effectiveness of our marketing. The information generated by the cookie about your use of this Site will be transmitted to and stored by this service provider. They will use this information for the purpose of evaluating and reporting on your use of our Site. The information collected by our service provider is not personally identifiable.

LIMITED SHARING YOUR INFORMATION WITH THIRD PARTIES

Alta Vita Medical Group Health uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, printing, packaging, mailing, customer service tools, and related technology to run our services. If we provide personal information to third parties, we only provide the personal information needed to deliver the service. They are required to maintain high standards of confidentiality and security when using personal information, and are explicitly prohibited from using that information for any other purpose. Sharing of your PHI is addressed in the Alta Vita Medical Group Notice of Privacy Practices.

We will also share your personal information if we are required to do so by law, or if we believe that doing so is necessary in order to conform to the law, cooperate with law enforcement agencies, comply with legal process served on Alta Vita Medical Group, or otherwise protect Alta Vita Medical Group’s legal rights.

Our websites may include links to other Web sites whose privacy practices may differ from those of Alta Vita Medical Group. If you submit personal information to any of those sites, your information is subject to their privacy statements. Alta Vita Medical Group’s privacy policy does not apply to information you may submit to those sites. We encourage you to carefully read the privacy statement of any website you visit.

PRIVACY CONCERNS

If you have specific questions about your personally identifying information maintained by Alta Vita Medical Group, questions about our Privacy Policy or any other privacy concerns, please contact us by email at [email protected] or by writing us at the following address:

Alta Vita Medical Group

Attention: Privacy Officer
XXXX San Pedro Ave

San Antonio, TX 78XXX